- Report: #339753
Complaint Review: GREEN TREE JULIAN - ST PAUL Minnesota
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GREEN TREE JULIAN
MAILSTOP L800M 800 LANDMARK TOWERS 345 ST PETER STREET ST PAUL, 55102 Minnesota, U.S.A.
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GREEN TREEGREEN TREE ,JULIAN BROKE ST PAUL Minnesota
Last oct we fell behind on our payments our interest is 15% so the rep calls around feb and tells me i need to send the whole amount. i had already asked if i could send half and he said no. he was going to have to repo so i was so upset. i said go ahead. iwas just tired of putting up with him.
So nothing happend, when another rep calls me and tells if i would'nt want to keep my home i said of course but the other rep said I could not send half, he said send me eleven hundrenf which i did then I sent fourteen hundrend and fifty then two hundrend that was suppose to be all the past due right, so i rec my statement saying my next payment is due in april for 371.44.
so in mid april the bad rep call me and says i have to send 480.00 for march. i said no that was included in the past due amount. well i sent then in may he call and says I needed to send it now if not my home would be repod, so i called customer service. she said i could send it the following week .so he calls again andi told him i talk to a rep and she said it was ok he said that he was the one that had my account and only one that could make arrangements. i said well can you fax paperwork of my account to show what i've paid he said he could not, so i just sent what my payment is suppose to be. thay do not want to fax any paperwork to me .
All i want to know is what i'm paying. i know we fell behind on payments and i know i should be current now although he say's i'm a month behind. he says he's going to repo my home for a month behind .i just don't know what to do.
Quiet
albuquerque, New Mexico
U.S.A.
So nothing happend, when another rep calls me and tells if i would'nt want to keep my home i said of course but the other rep said I could not send half, he said send me eleven hundrenf which i did then I sent fourteen hundrend and fifty then two hundrend that was suppose to be all the past due right, so i rec my statement saying my next payment is due in april for 371.44.
so in mid april the bad rep call me and says i have to send 480.00 for march. i said no that was included in the past due amount. well i sent then in may he call and says I needed to send it now if not my home would be repod, so i called customer service. she said i could send it the following week .so he calls again andi told him i talk to a rep and she said it was ok he said that he was the one that had my account and only one that could make arrangements. i said well can you fax paperwork of my account to show what i've paid he said he could not, so i just sent what my payment is suppose to be. thay do not want to fax any paperwork to me .
All i want to know is what i'm paying. i know we fell behind on payments and i know i should be current now although he say's i'm a month behind. he says he's going to repo my home for a month behind .i just don't know what to do.
Quiet
albuquerque, New Mexico
U.S.A.
