- Report: #881525
Complaint Review: GreenDot Corporate Solutions - Monrovia California
Reported By:
Guy -
Starke, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
GreenDot Corporate Solutions
P.O. Box 1187 Monrovia, 91017 California, United States of America
Phone:
(866)652-4611
Web:
www.greendot.com
Categories:
Business Rating:
(0)
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GreenDot Corporate Solutions Illegal Hijacking of Social Security Deposit Monrovia, California
I failed to receive my usual direct deposit on May 3 into my bank account from Social Security. I contacted the local area Social Security office in Gainesville, FL., and was informed that for some unknown reason it had been routed to Columbus Bank & Trust Co in Columbus, GA. Upon further investigation I learned that it had been routed to an account number with Greendot Corporate Solutions. I have never contacted nor am I familiar with either organization.
I then called Green Dot and spoke to a Mrs Turner and learned that the Social Security amount was indeed credited under that card number in their accounts. Not knowing how this had occurred, I placed a hold on the account for protection until the situation could be resolved. I then recontacted Social Security and furnished them with this information. They instructed me to request Mrs Turner submit a R06 form in order to transfer the funds so that they could be correctly rerouted. I informed her of this, along with a FAX number they had furnished. She stated she would take care of the situation later in the day, due to the fact she was on call-answering duty, and would contact me with the results. I never heard any further from her, nor have they replied to numerous messages recorded on their phone or e-mail sent to them.
I recontacted Social Security and spoke to a Mr Carter and informed him of what had transpired. He informed me he would delve into the situation and contact me later. As of today, May 11, he informed me that he filed a report to the Regional office of Soc Security and the OIG stating the above information. I am still yet to receive any answer from GreeDot.
There are numerous files of complaints on the Consumer Complaints Board web site against Columbus Bank & Trust Co, with some naming GreenDot in collaboration. It is my suspicion that some entity hijacked my personal information and had the money rerouted with the intention of securing it. I am hereby completing separate official complaint forms naming Columbus Bank & Trust Co and GreenDot Corporate Solutions with the following agencies:
Consumer Complaints Board, Ripoff Report for Consumer Fraud Activities, Inspector General, US Treasury Dept, IC3, FBI Internet Crime, and Social Security Admin Complaint Site.
I then called Green Dot and spoke to a Mrs Turner and learned that the Social Security amount was indeed credited under that card number in their accounts. Not knowing how this had occurred, I placed a hold on the account for protection until the situation could be resolved. I then recontacted Social Security and furnished them with this information. They instructed me to request Mrs Turner submit a R06 form in order to transfer the funds so that they could be correctly rerouted. I informed her of this, along with a FAX number they had furnished. She stated she would take care of the situation later in the day, due to the fact she was on call-answering duty, and would contact me with the results. I never heard any further from her, nor have they replied to numerous messages recorded on their phone or e-mail sent to them.
I recontacted Social Security and spoke to a Mr Carter and informed him of what had transpired. He informed me he would delve into the situation and contact me later. As of today, May 11, he informed me that he filed a report to the Regional office of Soc Security and the OIG stating the above information. I am still yet to receive any answer from GreeDot.
There are numerous files of complaints on the Consumer Complaints Board web site against Columbus Bank & Trust Co, with some naming GreenDot in collaboration. It is my suspicion that some entity hijacked my personal information and had the money rerouted with the intention of securing it. I am hereby completing separate official complaint forms naming Columbus Bank & Trust Co and GreenDot Corporate Solutions with the following agencies:
Consumer Complaints Board, Ripoff Report for Consumer Fraud Activities, Inspector General, US Treasury Dept, IC3, FBI Internet Crime, and Social Security Admin Complaint Site.
