- Report: #1444303
Complaint Review: Greyhound - ALBUQUERQUE NM
Reported By:
Camper12 -
LAS VEGAS, NV, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Greyhound
320 1st St SW ALBUQUERQUE, 87102 NM, United States
Web:
greyhound
Categories:
Business Rating:
(0)
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Greyhound Gabby? OVERCHARGED AND WERE RUDE ALBUQUERQUE NM
There was a rude girl who was trying to boss all the guys there. They only took online bookings last week. So I put most of the money on a card. She said the credit machine is broken today, they only take cash. They have no manual ticket machine for credit cards, like most merchants do. She had the machine, but said it can't be done. The nearest ATM was three blocks away, they think at 1:00AM in the morning. My battery was lost. She said, "You have to call to order by phone. Sorry, No way to get a ticket other than cash.” I had a backup wifi phone, but they had no internet for weeks. Some could get internet, and she could not reboot. I was sick and looked rough, but I had antibiotics and had to travel. Finally I told her she was greyhound she had to use her phone to get the ticket. She let me use her phone. It was $24. But she charged $31 and gave me extra baggage of 14.50. So she was mean and charged me $45.50 for a $24.00 early bird fare.
