On Sunday Sept.20 I was very treated poorly as a client and a professional at this facility. The management aka Tenika McCoy was told by me aka Mr.mccombs (VIP) u would think that they would train the new comers right . but as I told the management how I was treated and it end up in me being deferred for the day. It's that when u are at your job , you are there to perform it not nothing eles. I become very irritated in the interview because she was unprofessional about the interview. Please train your staff correct. This matter not only pertain to proffesssionalish but a LIFE! Thank you for your concern in this matter. Mr Marcus ( VIP) Charlotte N.C.