- Report: #1274748
Complaint Review: GROUPON - Internet
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Author Not Confirmed
Why?
GROUPON
Internet, USA
Phone:
+1-888-664-4482
Web:
Www.groupon.com
Categories:
Business Rating:
(0)
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GROUPON False advertising of items on site. Groupon uploads fake tracking numbers and lies about items being delivered! Internet
GROUPON.COM is a total rip off site! I placed an order for an item to arrive 7 days after order was placed. 2 weeks after order was placed I started calling and emailing them about where my item was since the tracking information states that the time has been prepared to shipped with a tracking number uploaded on the site. I have gotten every excuse possible from customer support. First they tell me it's on its way, next I hear it's somewhere in a warehouse waiting to be shipped but they don't have any information about where the warehouse is, how to contact the warehouse or who is in charge of the warehouse. I also was told them my item was already delivered on Dec. 11, 2015. One customer service lady even told me they never even had the item in stock and sometimes they advertise items they don't have just to get people to visit their site! The only excuse that I actually believe is the last one! I paid for my item, and never received it! Apparently this happens quite a lot becsuse I've seen over 1000 customer complaints online about this site! Someone needs to do something about GROUPON!! They will take your money, lie to you about them item and your out your time trying to track down the order, money for the item and a ton of headaches dealing with their non English speaking customer support representatives!
