- Report: #993285
Complaint Review: groupon.com - Internet
Reported By:
Alison -
Wheat Ridge, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
groupon.com
Internet, United States of America
Phone:
Web:
www.groupon.com
Categories:
Business Rating:
(0)
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groupon.com GROUPON Company refuses to refund overcharge, even though it was their mistake, Internet
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I purchased four tickets to the Denver Stock Show from Groupon. Two days later, I saw that they had chanred my bank account twice. I emailed three times and got no response. When I called the company, I was told that becasue I hadn't noticed it and called within 24 hours, I was stuck with the purchase. This was not my mistake. I did not press the submit button twice or anything like that. The customer service person seemed to take delight in telling me no, they will not refund the money. I will never purchase from this web site again, and I hope they o out of business because of their terrible customer service.
