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  • Report:  #1441152

Complaint Review: Guardian Energy Technologies -

Reported By:
Minnesota - Minneapolis, Minnesota, United States
Submitted:
Updated:

Guardian Energy Technologies
United States
Phone:
800-516-0949
Web:
https://sprayfoamkit.com/spray-foam-kits
Tell us has your experience with this business or person been good? What's this?

Purchased from their really attractive website, with the promise of a warranty for problems. Followed the instructions exactly and the yield on the $44 foam insulation product was only a little more than a $7 can of spray foam from Home Depot.

The game is that they block reviews on Amazon, do not have reviews on their own website. They do not honor their warranty (always pointed the finger at me asking me questions until they ultimately said "since the foam is green, there is no defect").

 

If you bought a bag of insulation and got only maybe 1/3 of what you paid for, wouldn't you think it was a scam? I regret not buying the competing product from a physical store. There, at least I could attempt to return it and/or have someone to complain to.



2 Updates & Rebuttals

M

Minneapolis,
Minnesota,
United States
Agreed, different product, but Low Yield of your product is the point. See screen shot for blocking a review on Amazon.

#2Author of original report

Wed, May 02, 2018

Not much to say, this is an example of how the company goes the technical route to confuse and not service their customers. The point is that my unit yielded maybe 6 board feet. I don't dispute it is a high quality product when it works. But it's disspointed that I did not get as much for the $44 as advertised.


Janelle

Riverwoods,
Illinois,
United States
Apples to Oranges comparison

#3UPDATE Employee

Wed, May 02, 2018

 Foam it Green clearly states how much foam can be made from it’s patch and repair kit. 12 board feet is not a lot of area, but it’s a patch kit for a much larger insulation product. Foam it Green is NOT the same as the canned foam for $7 at a store. Foam it Green is a 2 component, 2 pound density closed cell fire and mold retardant spray foam insulation that blocks water. The $7 store can is an open cell, non fire, non mold retardant sealant that absorbs water. They are not the same product nor should they used interchangeably. Side note, Amazon doesn’t block reviews.

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