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  • Report:  #612659

Complaint Review: Guthy-Renker LLC "Meaningful Beauty" ATT: Corrie Murphy - Des Moines Iowa

Reported By:
Sharon - Sioux City - Sioux City, Iowa, United States of America
Submitted:
Updated:

Guthy-Renker LLC "Meaningful Beauty" ATT: Corrie Murphy
P.O. Box 10218 Des Moines, 50981-0218 Iowa, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered a trial offer (30 day supply) of beauty products endorsed by Cindy Crawford from an infomercial for $39.95 from Meaningful Beauty - a California based company with all returns going to Des Moines, IA.  After supplying them with all of my information I hit send....my computer screen started dancing around and popped up with a 90 day supply at $150+.  I immediately e-mailed the company and was told by two people that there was nothing they could do about the order, which I received about 4 days later......after I stewed about this for a couple of days, I decided I was not going to be a part of their scam.... phoned a customer service rep, requested my account be cancelled, told him I was not paying the shipping - he offered a postage paid return, dropped all shipping and handling from my credit card(or at least says he did - we'll see) and hopefully my account is canceled.  The customer service rep also said that he filed a complaint with the company.   I did not now that this was an ongoing thing, until I read the letter that came with the product....low and behold, every 90 days you will receive a new shipment automatically.....I have not used the product and don't plan to.  As soon as the shipping label comes, it is all going back.  What a scam!!!!!  Oh, and the customer service center was out of Arizona!!!!!



1 Updates & Rebuttals

Honesty hurts

Wyalusing,
Pennsylvania,
USA
YOUR MONEY

#2Consumer Suggestion

Wed, May 16, 2012

CANCEL YOUR CREDIT CARD AND YOU WILL BE ISSUED A NEW ONE AND MEANINGFUL BEAUTY WILL NO LONGER BE ABLE TO TAKE YOUR MONEY!

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