;
  • Report:  #294913

Complaint Review: Half-Price Books - Phoenix Arizona

Reported By:
- Phoenix, Arizona,
Submitted:
Updated:

Half-Price Books
4322 E Cactus Rd Phoenix, 85032 Arizona, U.S.A.
Phone:
602-482-4100
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was in this store one day to sell some of my movies. They held my movies up front while they tried to figure out how much they were gonna give me, I continued to look around the store.

I had to use the restroom while I was waiting so I asked them where it was and they said that it was in the back of the store. They called my name on the intercom announcing that they had an offer for my movies.

I changed my direction from going to the restroom to going back up front to see what the offer was. The Manager and another employee was coming from the back when they told me to stop. They said that they were banning me for tagging the bathroom. I had no idea what that word meant so I asked them. They said that it meant that I had sprayed grafiti on the bathroom walls. I told them that I had never used their bathroom even once, nor did I spray grafiti on their bathroom walls. They said that it was me because I was asking for books on the lucifer character and that name was on the bathroom walls. I told them that that wasn't proof that I commited any crime and that this country allows people to read what they want without being prosecuted for what they read. They said that they weren't going to argue with me and that they knew that I did it since I was the only customer interested in the lucifer character. They proceeded to escort me from the store and said that I was banned from the store.

They never called the cops because I didn't commit the crime. I didn't even see the bathroom so as far as I know they could have been making the whole thing up. If they suspected that I had vandalized the bathroom then they would have called the cops. But they didn't. This was months ago. I tried going back to the store months later but all the employees said that I was banned and that if I didn't leave they was going to call the cops. I said that it wasn't right and that I had commited no crime. They repeated that they were going to call the cops if I didn't leave. I feel as if I have been discriminated against. In this country, a person if supposed to be proven guilty in a court of law or they are innocent. What this store did to me was a violation of my civil rights.

Joshua

Phoenix, Arizona

U.S.A.


3 Updates & Rebuttals

I am the law

Chicago,
Illinois,
USA
Can you say "shady"?

#2Consumer Comment

Tue, June 21, 2011

Uh huh... this one sounds shady.

You claim that you never actually got to use their restroom. Obviously, this could be seen on their daily surveillance tapes. Why didn't you ask them to review them? If I was being falsely accused of a crime, I'd fight a little bit harder for them to prove it than you did. They apparently had some concrete piece of evidence for them to throw you out of the store like that.
(i.e the store's video or a witness)

My guess is that you did it. You're definitely leaving out some detail here. NO business would risk a lawsuit on a guess that someone did something illegal. You got caught, and you're lucky that they didn't get the cops involved.

P.S: The "Lucifer character"? What is that all about? So, what, you're a Satanist? If you are, you got what you deserved.


Joe

Austin,
Texas,
U.S.A.
SO DID THEY PAY YOU FOR YOUR MOVIES?

#3Consumer Comment

Wed, September 22, 2010

   HOW CONVENIENT THAT THEY WOULD ACCUSE YOU OF TAGGING THE BATHROOM JUST WHEN IT WAS TIME FOR THEM TO MAKE YOU AN OFFER FOR YOUR MOVIES?

TO GET OUT OF PAYING YOU FOR YOUR MOVIES, WHICH THEY WOULD THEN CLAIM WERE ALREADY IN THEIR INVENTORY AND CHEAT YOU OUT OF ANY MONEY AT ALL?
AND, WHEN YOU THINK ABOUT IT, YOU HAVE NO WAY TO PROVE THAT THEY WERE YOUR MOVIES WHEN YOU TAKE THEM IN THERE AND LET THEM OUT OF YOUR EYESIGHT.

YOU MAYBE SHOULD HAVE GONE WITH A WITNESS. SOMEONE WHO COULD HAVE STAYED WITH THE MOVIES AND WATCHED WHILE YOU USED THE REST ROOM.

I HOPE YOU AREN'T HUFFING SPRAY PAINT. IT LEAVES A VERY STRONG ODOR BEHIND AND IF YOU SPRAY PAINTED BATHROOMS, THE EMPLOYEES WOULD BE ON IT RIGHT AWAY. IF THEY FOUND THE PAINT CAN ---DUDE, YOU WERE SO BUSTED!

WHEN WERE YOU ASKING FOR BOOKS ABOUT LUCIFER? I THOUGHT YOU CAME IN TO SELL SOME OF YOUR MOVIES.

HALF-PRICE BOOKS IS A GOOD PLACE TO STAY AWAY FROM.

IF THEY RIPPED YOU OFF ON THE PRICE OF YOUR MOVIES, YOU ARE THE ONE THAT SHOULD GO AFTER THEM AND GET THE COPS BUT YOU WOULD HAVE TO PROVE THAT THEY WERE YOUR MOVIES AND NOT TOO MANY PEOPLE SAVE THEIR RECEIPTS.

STAY OUT OF THAT PLACE.


L

Indpls,
Indiana,
U.S.A.
Pride

#4UPDATE Employee

Tue, February 03, 2009

I feel your pride was hurt more than anything else. Most businesses have the right to refuse service. Half Price Books employees are interested in different things/ideas so discrimination in this case may not relevant. If this truly bothered you, you should have taken it up with corporate and explained your issue. Also, was there more to this than you described? From what I've understood we do not speculate when individuals are banned. ITS BAD FOR BUSINESS.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//