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  • Report:  #807411

Complaint Review: handhelditems.com - City of Industry California

Reported By:
Bsiren - palm harbor, Florida, United States of America
Submitted:
Updated:

handhelditems.com
1211 John Reed Court City of Industry, 91745 California, United States of America
Phone:
(800)944-4322
Web:
handhelditems.com
Tell us has your experience with this business or person been good? What's this?
Products are cheaply made and worthless. They sell you the products, charge you immediately and then take 2-3 weeks to ship it to you and then they are utter and complete garbage. I ordered 2 cell phone cases and 1 of them broke as I was putting it on my phone, the other broke simply setting the phone on the table. The tabs that hold the case on are flimsy and cheap. You have to get approval to return the items first, pay for return shipping and no matter whether they refund your money or replace the item, they charge you a 15% restocking fee.

This is their return policy.

Within 30 Days*                                   30 to 45 Days*
Unopened,Unused,New Full Refund     15%Restocking Fee
Opened, Used 15% Restocking Fee     15% Restocking Fee
Defective, DOA  Full Refund                  Replacement or 15% Restocking Fee
*Starting from ship date by carriers. No refunds and/or exchanges after 45 days.

DO NOT WASTE YOUR MONEY OR TIME. GARBAGE GARBAGE GARBAGE


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