- Report: #1312820
Complaint Review: Harley Owners Group - Nationwide
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Author Confirmed
Why?
Harley Owners Group
Nationwide, USA
Phone:
1 800 258 2464
Web:
www.hog.com
Categories:
Business Rating:
(0)
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Harley Owners Group HOG Terrible Service, untrained, uniformed employees ! Nationwide
I have been a HOG member since 2003. I have participated in multiple rides and fundraisers and met some great people. Unfortunately when my bike broke down and needed a tow I was subjected to some of the worst customer service I have ever experienced ! It took them almost three hours to get a truck to tow my bike. The excuses and lack of expertise on any level was sureal ! The Bike was broke down just outside of Albany, NY (The Capital of New York State). The fact that they where not resourceful enough to have a vendor set up in this region was unacceptable. This is the only time in 13 years I needed help and they seriously "dropped the Ball" ! Keep your little patches and pins and show that you really care about your Members !
