Karl
Highlands Ranch,#2Consumer Comment
Fri, October 26, 2007
things will most likely get a lot worse! Chrysler will have ALL of the secrets that Toyota had locked up for many years! Jim Press knows how Toyota and its Dealer Network have DECEIVED and FINANCIALLY INJURED innocent people for many years!! Now, CHRYSLER has the TOYOTA secrets!! Suggestion: If you are interested in ANY Chrysler vehicle, take these three things with you to the Dealership; 1) a Lawyer, 2) an Accountant, 3) an INVESTIGATIVE REPORTER who is equipped with an arsenal of UNDERCOVER equipment! It wouldn't hurt to take those three things in to ANY Dealership in the USA. An honest Dealership would WELCOME it!
Jason
Harrisburg,#3Author of original report
Tue, October 16, 2007
Asif breaking a customer's car while servicing a completely un-related issue isn't enough, they then wreck the car. Apparently the special training they send their "crossfire mechanics" to doesn't involve how to operate a manual transmission vehicle. The story goes like this: The "highly trained crossfire mechanic" is working under the dash to fix the problem he caused while trying to fix the original service issue that the car was brought in for. Said mechanic, while laying under the dash starts the car, in gear, with his HAND on the clutch. Somehow, either via loss of balance or loss of inteligence, his hand is removed from the clutch. From there you can image what happens. But for humor's sake I'll go into the details. The car begins to drive with the mechanic hanging half way out of the car. As the car passes a support post inside the building the door closes, or atleast tries to... mind you, the mechanic is still hanging half way out of the car. The car continues to drag the mechanic until coming to an abrupt stop where it meets a tool chest. Result: One dented door, a punctured bumper, cracked headlight, and one injured mechanic. In summary: Dealer breaks car while trying to fix a separate service issue. Owner verbally assaults customer asif customer did something wrong. "Highly trained mechanic" wrecks car.