Complaint Review: Hartford Insurance - Southington Connecticut

 Dear Friends,

  Thanks for taking the time to write, and express the way I have become to feel, after the absurd treatment by the Hartford. I have never heard of any % of at fault, it has always been either your at fault, or your not!  But my Wife was told, our Son would have to accept 20% of fault, before they would pay his claim.  My wife stated that would never happen, and she hung up on their claims department, after they refused to budge from their absurd request.

I am not very happy to see what is written here about their claims being denied, And that only backs up my feeling about how they are doing others, like myself. It is a shame, they are allowed to operate this way. They completely dropped the ball, and had not even tried to contact us, after my Wife hung up on them.

I will also be adding a complaint here on the Ripoff Report,  in addition to this rebuttal to further help warn others, who might also feel they been treated just as poorly. They were given plenty of time, to try resolve this issue, but did absolutely nothing more on their own. Thats been well over a year, and now have only started to communicate with us, after I filed a complaint against them, with the Texas  Department of Insurance.

 

We took our truck to their repair shop, for the estimate as they requested. But they claim they never recieved it! They also said, they cant even get copy from repair shop. But I went there, and they happily printed one out for me! We dont have to take this! 

 Their insured driver was illegaly parked, if thats not enough to hold her at 100% at fault, but there is much more!!! This will be in my complaint I am also about to add, next. Thanks for taking the time, and voicing your options about the Farthord!

Hartford Insurance is notorious for denying claims. If you insure with them, Change! If you are ripped off by them get ahold of your State Insurance Commissioner. Every state should have one, though they may have another name. They will give you papers to fill out. If they can't resolve it for you, ask if they have a list of attorneys that specialize in insurance fraud. Many of them will work for percentage. If you have a good case they will ask for much more than your claim which will pay their fee. Insurance companies depend on the fact that you will give up. Even if they lose their case and it costs more in the long run, they are further ahead because of those who don't fight. Wouldn't you think after enough complaints filed with the state, they would deny Hartford the right to sell insurance in that state?

I would like to know if the submitted rebuttal is involved with AARP. AARP is touting Hartford? Anyone noticed AARP does not have chat sites or dicuss boards? Why didnt this person respond to any of the other complaints against Hartford?

I've been with The Hartford (both auto and home) for over 18 years. Couldn't ask for a better property and casualty insurance company. And, no, I don't, nor ever have, work for them.

I've been with The Hartford (both auto and home) for over 18 years. Couldn't ask for a better property and casualty insurance company. And, no, I don't, nor ever have, work for them.