- Report: #1223939
Complaint Review: Hartford Scientific MARTINEZ - Internet
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Author Not Confirmed
Why?
Hartford Scientific MARTINEZ
Internet, USA
Phone:
1-800-359-9843
Web:
http://www.lenvitrial.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hartford Scientific, False, misleading, or deceptive advertisement MARTINEZ GA 30907
I ordered a sample for free trial of L-envi cream and paid for $4.95 for shipping & handling. They charged me $95.00 14 days after. I cancelled immediately. They sent a confirmation email stating " ... any ongoing or all future charges have been cancelled as per your request". I thoght I had cancelled my ordering but they charged me $95.00 stating that was my payment for the free trial.
They refused to get a refund to me because they stated that there was a phone recording note of your cancellation placed on via their automated system. – “This customer accepted an Ongoing Clean Cancel offer for this order that was presented by IVR. Under the terms of this agreement, the customer will keep the most recently received order, and no refunds will be issued. All future orders to this customer will be discontinued.”
I ordered L-envi face cream from a website I trust and have been their custom for 6 years. Therefore, I did not made any search about Hartford Scientific. This is totally a scam. Hartford Scientific is ruining other companies' reputation as well.
