- Report: #431665
Complaint Review: Helpmedownload.com - Internet
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Author Confirmed
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Helpmedownload.com
www.helpmedownload.com Internet, U.S.A.
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Helpmedownload.com PLEASE DON'T BUY AVG DOWNLOAD Internet
Go to (((competitor's name redacted))) or (((redacted))) or anywhere reputable and purchase a cd.Because if you download ....you run the risk of getting taken by helpmedownload.Advertised as free but the upgrade for only 19.97 looked so good and cheap. And then two more charges of 1.98 for these great extras.
Surprize- it came as a 70 dollar debit. Can't be. but THEIR "paperwork" shows all these things I signed up for.Just ask the ceo. And then I got the monthly debit of 14.97 (that I would have never never signed up for) when everyone elses updates cost NOTHING !!! I'm now supposed to pay this every month for a year? So I asked the ceo to take his stuff off of my computer and refund my money.He wouldn't.
Reported them to my bank -closed my account-removed the download and went to Walmart to buy virus protection. But I still don't feel safe! If they got you ...you can file a complaint with the IC3--the attorney general--the states attorney--the federal trades commission--consumer fraud reporting--better business bureau--consumer protection.
For all of you who have already filed a report here...what happened to your itemized receipt when you went to print it out????If you insist on using these people-please-copy and paste or better still-run a camera on the screen
AVG is real because I saw the software at Walmart (but I would't touch it!!!!)so who is hmdl? And why would any respected company be associated... with all these complaints?
If you see the site helpmedownload---turn off the computer-lock the doors--close the curtains-hide under the bed
Anonymous
Columbus, Georgia
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name
Surprize- it came as a 70 dollar debit. Can't be. but THEIR "paperwork" shows all these things I signed up for.Just ask the ceo. And then I got the monthly debit of 14.97 (that I would have never never signed up for) when everyone elses updates cost NOTHING !!! I'm now supposed to pay this every month for a year? So I asked the ceo to take his stuff off of my computer and refund my money.He wouldn't.
Reported them to my bank -closed my account-removed the download and went to Walmart to buy virus protection. But I still don't feel safe! If they got you ...you can file a complaint with the IC3--the attorney general--the states attorney--the federal trades commission--consumer fraud reporting--better business bureau--consumer protection.
For all of you who have already filed a report here...what happened to your itemized receipt when you went to print it out????If you insist on using these people-please-copy and paste or better still-run a camera on the screen
AVG is real because I saw the software at Walmart (but I would't touch it!!!!)so who is hmdl? And why would any respected company be associated... with all these complaints?
If you see the site helpmedownload---turn off the computer-lock the doors--close the curtains-hide under the bed
Anonymous
Columbus, Georgia
U.S.A.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitor's name
1 Updates & Rebuttals
Helpmedownload.com
Phils,Asia,
Philippines
HELPMEDOWNLOAD
#2UPDATE Employee
Sun, June 14, 2009
Hello Customer, I am a customer service representative of helpmedownload.com. I sincerely apologize for the inconvenience and for your negative experience. Regarding your concern about the charges that you got, we will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number. Thank you for your time, HELPMEDOWNLOAD.COM US Phone Support 1-800-978-7657 UK Phone Support 0808 238 0026 AU Phone Support 1-800-469-290 Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to [email protected] Our Operations is available 24/7.
