Phillip
United States of America#2Consumer Comment
Sun, March 03, 2013
I just had the same thing happen with my purchase and I also like in Texas. I can tell you that this practice is illegal under something call the Texas Deceptive Trade Practices Act. You will find the details of this law under Section 2 Chapter 17 in the Texas Business and Commerce Code. Long story short using props to sale an item that they know is not representative of product that will be delivered is illegal in the State of Texas. I would contact the Attorney General of the State of Texas and file a complaint and then go on to the BBB. While you are at it, assuming that they shipped the ring to the store via US mail maybe a call to the US Post Office as it is illegal to use US mail to commit fraud, (that is what this is). Then if the ring during shipment crossed state line I would contact the Federal Trade Commission to and file a complaint too. Each complaint should only take a few minutes. Small claims court is always good to get businesses attention too and it is cheap and easy. At the end of the day we have both been ripped off to the tune of thousands of dollars and have legal avenues already in place to resolve this.