- Report: #205272
Complaint Review: Herb Chambers Toyota Dealership - Auburn Massachusetts
-
Author Confirmed
Why?
Herb Chambers Toyota Dealership
809 Washington Street Auburn, 01501 Massachusetts, U.S.A.
Phone:
508-832-8000
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Herb Chambers Toyota Dealership ripoff - sold me a lemon Auburn Massachusetts
In June, 2005, I purchased a used 2002 Toyota Camry from Herb Chambers in Auburn, MA. I have had continuous problems with this car since I drove it off the lot last year.
The most aggravating complaint was when they told me I had one bad tire but needed four new tires (these tires were on the car when they sold it to me). They also told me I had rusted rotors, needed front brakes and my back brakes were bad. This was about seven months after I purchased the car.
I wanted the dealership to replace my tires and fix the brakes, at their expense. Since I got no where with the dealership, I wrote the Better Business Bureau and the Attorney General's office but all they could get the dealership to do was offer me 20% off the labor for repairs.
I even took them to small claims court but lost out to the big dealership. I am still riding on brakes that should have been replaced when they sold me the car.
They also stated they replaced the front bumper for me before I took possesion of the car. Why they did that I have no idea because the bumper looked fine when I looked at the car. Now the front bumper that they replaced is peeling paint.
I could go on & on with quite a few more complaints about the car but it would take me too long. I am presently driving around with a "yellow sign" on my car stating "Herb Chambers of Auburn MA sold me this lemon but refuses to admit it". I don't know what else to do. I am stuck with this car for a few years until I can pay off my loan.
Mary Ann
N. Brookfield, Massachusetts
U.S.A.
The most aggravating complaint was when they told me I had one bad tire but needed four new tires (these tires were on the car when they sold it to me). They also told me I had rusted rotors, needed front brakes and my back brakes were bad. This was about seven months after I purchased the car.
I wanted the dealership to replace my tires and fix the brakes, at their expense. Since I got no where with the dealership, I wrote the Better Business Bureau and the Attorney General's office but all they could get the dealership to do was offer me 20% off the labor for repairs.
I even took them to small claims court but lost out to the big dealership. I am still riding on brakes that should have been replaced when they sold me the car.
They also stated they replaced the front bumper for me before I took possesion of the car. Why they did that I have no idea because the bumper looked fine when I looked at the car. Now the front bumper that they replaced is peeling paint.
I could go on & on with quite a few more complaints about the car but it would take me too long. I am presently driving around with a "yellow sign" on my car stating "Herb Chambers of Auburn MA sold me this lemon but refuses to admit it". I don't know what else to do. I am stuck with this car for a few years until I can pay off my loan.
Mary Ann
N. Brookfield, Massachusetts
U.S.A.
1 Updates & Rebuttals
Jeremy
Knoxville,Tennessee,
U.S.A.
No Lemon Law for Used Cars
#2Consumer Suggestion
Wed, August 09, 2006
Unfortunately there is no lemon law for used cars. They are bought "AS IS." Just seems you should have driven the car (more) before the purchase. I suggest to get them to fix anything you should continue to make the payments on time, and just see if you can speak with a Manager and maybe work something out. I doubt they will pay for it all but you could possibly get them to pay some if you just tried to work with them.
