- Report: #1310285
Complaint Review: Herstyler Knoxville - Knoxville Tennessee
-
Author Confirmed
Why?
Herstyler Knoxville
**** ******** **** ** Knoxville, 37919 Tennessee, USA
Phone:
(865) 548-1213
Web:
www.facebook.com/herstylerknoxville
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Herstyler Knoxville Eliho, Sales Manager Total Scam--Beware!!! Knoxville Tennessee
I purchased one of the flat iron/curling irons from a kiosk in the West Town Mall, in Knoxville, TN. The price was $152.95. Before purchase of said product, I was never told there were no returns, nor was there a sign anywhere in the kiosk. They go on and on about their 3-year warranty, which is why you never think twice about a return policy. I had to sign for the purchase on the computer screen, which also did not reflect a "no return" policy. It wasn't until the receipt printed out that the no return policy was mentioned. Of course, I did not see that until I got home that night and by then, it was too late. When researching the product, it was all over the internet what a scam these people were running. Apparently they use a real fancy iron to convince people to buy, but then the actual product they give you is not worth a flip. Then you're stuck with the product and out $153. I tried to return it the very next day and the manager was not there. I left the product there, unopened, and told the other employee to give it back to him and I want my money back (after explaining all that I had discovered). She tried calling the manager and he did not answer (of course). I tried e-mailing him and calling him and neither was successful. Now I'm out $153 and have no product to show for it. My bank would not reimburse me because they have no way of getting the money back either, so now I'm pretty mad and just wanted to add my complaint to their many complaints list. They have a good scam going on, but you have no way of knowing it until you get home and look them up. I hope my error can help someone else not make the same one. It was a very hard lesson to learn, but I will never buy from a kiosk again.
