Robert
Irvine,#2Consumer Comment
Mon, March 28, 2011
No wonder you got the run around. You rented a car in Phoenix yet you called JFK in New York.
Did you read your rental agreement? Is there ANYTHING on there that states you were getting or being charged for "PlatePass"?
My guess is that there is and this is probably just another case where a person does not read what they sign. However, IF there is NOTHING on the Rental Agreement that states you are agreeing to PlatePass or you specifically declined it then it is a simple case of disputing it with your Credit Card company.
However, if the charge is reversed and the "toll" was valid. You are still going to owe it unless you an prove you already paid it.
patti
United States of America#3Consumer Comment
Mon, March 28, 2011
It's also very interesting that this report from 2009 is nearly identical to yours:
http://www.ripoffreport.com/auto-truck-rental/american-traffic-sol/american-traffic-solutions-p-eea7p.htm
patti
United States of America#4Consumer Comment
Mon, March 28, 2011
It's interesting to note that, according to Hertz's website, PlatePass is not available in cars rented in Arizona:
https://www.hertz.com/rentacar/partner/index.jsp?targetPage=platepass.jsp%3FselectedPartnerCode%3DPL%26selectedPartnerName%3DPlatePass%C2%AE%26partnerType%3DS%26leftNavUserSelection%3DglobNav_8_1