In August 2006 I contacted Hess Kennedy to assist my husband and I with debt settlement. At the time, our only other option was bankruptcy. My account, totaling more than $8000.00 was paid in full as of March 2007. At no time did Hess Kennedy contact any of my creditors. In June 2007 I was served with a small claims lawsuit filed by one of my creditors. Since that time I have had 3 judgments against me. All three accounts were accounts that were to be setted by Hess Kennedy. Obviously, they did nothing that they had promised to do. By September 2007 still none of my creditors were paid or even contacted.
Because of this I requested a refund of ALL monies paid. Just like previous clients they told me that a portion of my money had gone to pay non-refundable attorneys fees. However, since they did nothing I do not understand how they earned these fees. When I spoke with Nancy, on October 24, 2007, in the cancellation department she told me that a refund check would be sent via overnight mail to me on November 16, 2007. I called and left messages for Nancy on November 15, 16 and 19 to confirm that the refund was being sent. I never received a call back from her. This morning, November 20 I called again and got Nancy's voicemail. I called the receptionist and demanded to speak with Nancy. I finally got a hold of her and she stated that she had told me that the refund would be sent on November 23. Being that this is the Friday after Thanksgiving, I told her that I knew her office was closed and would love to know how they proposed that a check would be mailed from an unmanned office??? She told me that there was nothing more she could tell me or do for me. I demanded to speak to her supervisor, she told me she did not have one. I told her I wanted to speak to an attorney or anyone else, other than her.
I finally spoke with a guy named Chris who told me that my refund would be mailed tomorrow 11/21, via overnight mail and that I should receive it on Friday 11/23. He then gave me a Fed Ex tracking number. Stay tuned for updates on whether or not I actually receive this check.
By the way, after all of this, we will probably end up having to file for bankruptcy anyway.
By the way, I am a paralegal. I work in a prominent Maryland Personal Injury Law Firm and have previously worked for an attorney who specializes in Legal Malpractice. If and when I receive my refund, I will be contacting him to assist me with filing grievances in Florida and Maryland and to assist me with filing a complaint for Professional Negligence against Hess Kennedy. Even if they are not attorneys, they cannot proport to be attorneys and be free of consequences. They will learn this lesson. Hopefully, if enough of us come together we can put them out on the street, or at least have them barred from their practices in the U.S.
If you are trying to get your money refunded from them and would like to pick my brain, please feel free to contact me, either by responding to this post, or by direct e-mail (((Redacted))).
Grant & kelly
Pasadena, Maryland
U.S.A.
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