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  • Report:  #1360637

Complaint Review: HEVCBOX.COM - Nationwide

Reported By:
Kevin - MELBOURNE, Florida, USA
Submitted:
Updated:

HEVCBOX.COM
Nationwide, USA
Phone:
855-282-5556
Web:
HEVCBOX.COM
Tell us has your experience with this business or person been good? What's this?

Beware. Bait and switch. Offers the older HEVC box at $175 and the one with a newer processor (Octacore 64 bit, dual band) at $250. Comes with 90 day warranty, but if you pay $99 more you get 2 years warranty and a "free" box. I inquired at the time of purchase if the "free" box would be the same as the more expensive one that I bought. I was told that I could call and make that request. I purchased the updated box and when I called, NO they will not commit that the second box will be the newer box. No refund is stated at the time of purchase. I bought the current more expensive box with the understanding that the second box would be the same as the purchased EM92.

First, a 90 day warranty is not the industry standard for this type of electronics which is currently a year. Now that I have used the device, I wouldn't have made the purchase to begin with. Poor quality images even with 100Mbps internet. Do your research first and you will find many similar devices in the $50 range. Streaming will go the way of Napster as this is only a means of pirating media.

I am posting this now in hopes that others will not fall victim while I pursue other action.



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