I Am The Law
Cincinnati,#2Consumer Suggestion
Wed, March 25, 2009
So, was this a Samsung or a GE product? I can't tell from your story. If this is a GE product, I can't stress enough the following: DO NOT BUY GE PRODUCTS! GE products are well known for low quality and I can guarantee that they will die on you sooner than expected. I have had the following products made by GE and ALL of them died within two years from the date of purchase: A computer monitor, computer speakers, two mice, two stoves, a fridge, many phones and answering machines, many remote controls, lights, a washer and dryer set, three toasters, a CB, power chargers, two microwaves, an electric can opener, and three alarm clocks. ALL OF THESE PRODUCTS QUIT WORKING WITHIN 730 DAYS OF PURCHASE. People, these people are responsible for putting engines on airplanes. If they can't get basic home appliances right, would you really put your life in their hands by flying somewhere?
Nick
Greenwood,#3UPDATE Employee
Thu, October 09, 2008
Misie, I have noticed your name on here a couple of times. I am truly sorry for the trouble that you have had with the G.E. Service Plan. What the sales associates tell the consumers is what was told to them. You said that the TV was thirteen months old before you had any trouble with it. Did you know that the manufacturers warranty was only a twelve month warranty? With out the service plan the manufacturer would have told you that the tv was no longer under warranty and there would have been nothing that they could do. With the service plan you can still get a new tv. Both companies have an obligation to help you and they will.