- Report: #1432108
Complaint Review: HIBU - Internet
Reported By:
Charles -
Hillsboro, Missouri, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
HIBU
Internet, United States
Web:
www.hibu.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HIBU Yell, Yellowbook Total Rip Off! Big promises.........No Results
Big promises.....but they way under deliver! This company is all about quoting contract, but not holing their end. This morning I anylized their own reports and was able to prove to two of their agents that I am payin over $40.00 per phone call they are bringing in.....When I expressed my displeasure with what they were doing, they could only inform me that I was bound to them by contract! They sent a salesman in 5 months ago with a real good song and dance.....when push came to shove they are overpriced, half of their services you can do yourself at a fraction of the cost, and they refuse to address their own issue.
As a business owner I haire a company like this to be at the wheel and to know what works and what doesnt.....Instead they collect your money and expect you to call them out when their campaign isnt performing........Kind of backwards I think! The bottom line is they rooked me into a 6 month contract, I cannot decrease my budget, and they will not allow me to cancel. 2 customer service reps acknowledged this morning that my campaign was underperforming and that the situation wasnt right......isnt that a breach of contract on their part? Small Business BEWARE! This company is only out to make a buck.....and they do a s**+**y job on your website!
