- Report: #114111
Complaint Review: Hifisoundconnection - Brookline Station Missouri
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Author Not Confirmed
Why?
Hifisoundconnection
www.hifisoundconnection.com Brookline Station, 65619 Missouri, U.S.A.
Phone:
888-614-2603
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Hifisoundconnection this company lied many times, took my merchandise as return, but never refunded the money, will not reply to e-mails. Brookline Station Missouri
I found this company through ebay. They were listed as a "good" company to deal with. I decided to buy straight off the company website, instead of ebay.
The purchase went just fine, but it was the wrong sub. I contacted the company and recieved a "Return Authorization #". I mailed the sub just as advised, and bought the correct sub from the company.
I was assured my credit would hit my bank card within a week or two. Within that time period, the 2nd subwoofer I bought was deemed defective by my professional installers.
I contacted the company once more, and was given a 2nd "Return Authorization #". I returned the sub, and was promised a credit to my bank card.
Two months, two subwoofers, and $200 later, I have nothing but broken promises. It's been a month since Hifisoundconnection returned my e-mail. It seems there "on-line customer service chat" is out of service. I feel helpless, and don't know what to do.
One thing I do have is all the e-mails we used. Also, the on-line customer service chat dialogues always prompted me to recieve the saved copy via e-mail. I have both chat dialogues saved.
Matthew
charleston, West Virginia
U.S.A.
The purchase went just fine, but it was the wrong sub. I contacted the company and recieved a "Return Authorization #". I mailed the sub just as advised, and bought the correct sub from the company.
I was assured my credit would hit my bank card within a week or two. Within that time period, the 2nd subwoofer I bought was deemed defective by my professional installers.
I contacted the company once more, and was given a 2nd "Return Authorization #". I returned the sub, and was promised a credit to my bank card.
Two months, two subwoofers, and $200 later, I have nothing but broken promises. It's been a month since Hifisoundconnection returned my e-mail. It seems there "on-line customer service chat" is out of service. I feel helpless, and don't know what to do.
One thing I do have is all the e-mails we used. Also, the on-line customer service chat dialogues always prompted me to recieve the saved copy via e-mail. I have both chat dialogues saved.
Matthew
charleston, West Virginia
U.S.A.
