Ordered the dog coin bank on 11/28/16. Credit card was charged immediately with a confirmation email as receipt. I sent emails on 12/10, 12/14, and 12/18 to inquire about a tracking number. I have not received any correspondence from the company and have yet to receive tracking information. Given that others have reported this company, I believe that I will not receive this product. The company does not have a phone number/physical address listed anywhere on the internet and has a gmail address that no one responds to.