- Report: #1254812
Complaint Review: Hilton Grand Vacations Club - Orlando Florida
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Author Confirmed
Why?
Hilton Grand Vacations Club
6355 Metrowest Blvd. Orlando, 32835 Florida, USA
Phone:
800-230-7068
Web:
http://www.hiltongrandvacations.com/
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Hilton Grand Vacations Club Scam: Lies to sell you a very inflated priced timeshare package. Lifetime of fees. Orlando Florida
Report Attachments
In April 2015 we purchased our timeshare for $25,000 and were completely LIED to in order to get us to sign up. Five months later in September 2015, we are told by HGVC that our timeshare is now worth $3,000-$4,000. Clearly, it did not deteriorate in that short of a timeframe - they knowingly sold us the timeshare at more than 6x the current market value.
The number of lies that were used to get us to sign up was absurd. It has ruined the Hilton name with me forever. We were told that Parc Soleil in Orlando, where we signed up, was building a water park. Scott, our sales person, had us look at the construction out of the window and told us that the next time we go the kids will have a water park – they will love it! In calling to see about using our vacation points, I was told that there is absolutely no water park there and no plans for one. We were also told that they were building an HGVC in Boston, which excited us as that is one of our favorite cities. Now, after calling to see about that vacation, we were told there is no Boston resort being built, there never was a Boston resort being built, and there are no plans whatsoever for a Boston resort.
The company lies to sell you up front at a very, very inflated price. BEWARE.
