- Report: #1116142
Complaint Review: Hix/AirRight Heating & Cooling - Midlothian Virginia
-
Author Not Confirmed
Why?
Hix/AirRight Heating & Cooling
1642 Oak Lake Blvd Midlothian, 23112 Virginia, USA
Phone:
804-379-5572
Web:
http://airrightinc.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hix/AirRight Heating & Cooling AirRight, - by Hix Extremely poor installation/service of our Trane XL20i Heat Pump Heating & Cooling system Midlothian Virginia
I made a decision to replace the oil heating & cooling system after we purchased our home here in the Chesterfield County, VA area.
Listed below you will find a formal complaint that I filed with Trane regarding Hix/AirRight and the mess they made of the installation of our Trane XL20i Heating & Cooling system.
To Whom It May Concern,
This message is to inform you that I Ernest Clinton Upchurch am filing a formal complaint against Hix/AirRight Heating & Cooling, 1642 Oak Lake Blvd., Midlothian, VA 23112, Telephone #(804) 379-5572. When the system was installed, Hix Heating & Air Conditioning, Inc was the authorized Trane sales/installing/service dealership. I have listed the reasons below for my formal complaint:
1) I purchased a Trane XL20i High Efficiency Heat Pump/Air Handler System, - (Please see attached proposal)
2) Since this system was turned over to me on or about 03/30/2010, I have had nothing but an ongoing problem trying to keep it operational. As of today, I do not use the authorized (Hix/AirRight) I have submitted more than thirty (30) work orders/service reports to the Trane Customer Relations.
3) I have not used Hix/AirRight for normal service or any repairs since 2011. Please note that as of today, I have decided to seek legal assistance in my efforts to resolve the many problems with this installation/maintenance/system, and the recovery of the additional costs incurred since it was installed 03/30/2010.
I have used AirMaxx Heating & Cooling for service since 10/2012. Attached you will find a copy of the formal sales proposal for your information.
Please contact me for additional information, there is a complete paper-trail of the problems and attempted repairs of this system by Hix/AirRight over the past three (3) years.
Ernest
(((ROR REDACTED)))
2 Updates & Rebuttals
william hix
MIDLOTHIAN,Virginia,
remove airright from this report
#2UPDATE Employee
Thu, May 08, 2014
Hix heating and Air is out of business AirRight inc is not related with this complaint. Remove AirRight from complaint please.
Ernie
North Chesterfield,Virginia,
An Update and Correction to my Report
#3Author of original report
Tue, January 28, 2014
I Ernest C Upchurch am formally stating the following correction to my initial report:
Please remove the name "AirRight" from every area of my initial report. Since filing thaat report, I have learned that "AirRight" was not involved or affilated with the company known as "Hix" that provided the sale, installation and service that was listed in that report.
If I in anyway offended or misused the current "AirRight", by Hix ownership with my posting. I am posting a very sincere apology for that mistake.
