On 11/26/16 I ordered 3 air swimmers electronic flying Shark. On 12/23 sent an email asking where my order is. I got a reply saying due to high demand my order will be another 15 days past christmas. I waited 15 more days and then I sent another email asking where it was and I wanted a refund. I got another email stating "please wait another 30 days due to customs." I then sent another email demanding a refund or I will report them. No reply.