- Report: #1142094
Complaint Review: Hobbytron - Internet
-
Author Not Confirmed
Why?
Hobbytron
Internet, USA
Phone:
818-675-9000
Web:
hobbytron.com
Categories:
Business Rating:
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Hobbytron sent refurbished product not new as ordered Santa Clarita CA
Ordered a new RC Helicopter but was sent a "refurbished/damaged" product instead. Company refused to refund money when we went to customer service. Said it was a new product and opened so they could not accept it for refund. We explained that it was not what we ordered and they just said sorry this is company policy. We explained that the box even contained a note saying it was a certified refurbished product. Box also had the word DAMAGED written on it in big letters.
Calls to management went unreturned. Please let everyone know that this company is a total ripoff and should not be in business.
