On December 5, 2016, I ordered a Christmas sweater from Holiday Fury. On Dec. 17th I emailed ( no phone) inquiring about the sweater. I received a return email saying that they ship in bulk and that I would be advised when the item shipped. On Dec 19th, I cancelled the order and requested a refund. I was told that my refund was submitted for approval. On Dec. 21st, I received notification that the item had shipped. The USPS did not get the shipment until days later. I received the sweater on December 31st. These folks are I'll equipped to provide the products they sell in a timely matter. There is NO customer service. Avoid them.