First Class Comfort Systems Inc
LOPATCONG TWP,#2REBUTTAL Owner of company
Wed, May 27, 2009
I AM THE PRESIDENT OF FIRST CLASS COMFORT SYSTEMS, IN REFERENCE TO THE COMPLAINT DATED MAY 7 2009, PLEASE BE ADVISED THAT THIS CUSTOMER STATES THAT THE FURNACE CAC AND W/HEATER WERE INSTALLED INCORRECTLY, THE ENTIRE INSTALLATION WAS INSPECTED BY THE FOLLOWING INSPECTORS FROM THE UNION TWP BUILDING DEPT. PLUMBING INSPECTOR, ELECTRICAL INSPECTOR, FIRE INSPECTOR, THE WORK WE DID FOR THIS CUSTOMER PASSED ALL LOCAL AND STATE INSPECTIONS ON THE FIRST VISIT BY THE INSPECTORS TO THE CUSTOMERS HOME, .THE CUSTOMER STATES WE WERE TO HER HOME 15 TO 20 TIMES, WE WERE ONLY TO THIS CUSTOMERS HOME AT HER REQUEST, ONLY 5 TIMES AND FOUND THE SYSTEMS TO BE OPERATING PERFECTLY. WE EVEN BROUGHT A FACTORY REP. FROM THE COMPANY THAT MANUFACTURED THE EQUIPMENT TO THE CUSTOMERS HOME, TO ASSURE THAT THE SYSTEMS SHE PURCHASED WERE THE CORRECT SIZE. HE AGREED THAT THE SYSTEMS WERE INDEED THE CORRECT SIZE FOR THE HOME. ON ONE SERVICE CALL DATED ON JANUARY 8 2008 THE OUTSIDE TEMP. WAS IN THE 20 DEGREE RANGE. THIS CUSTOMER HAD THE THERMOSTAT SET AT 72 DEGREES, UPON ARRIVING TO THE CUSTOMERS HOME WE MEASURED THE TEMPERATURE WITH A HAND HELD THERMOSTAT AND THE TEMPERATURE IN THE HOME WAS FOUND IT TO BE 72 DEGREES. EXACTLY THE TEMPERATURE THE CUSTOMER HAD SET ON THE THERMOSTAT. WE AT FIRST CLASS COMFORT SYSTEMS INC. TAKE CUSTOMERS SATISFACTION VERY SERIOUSLY AND DO OUR BEST TO SATISFY EACH AND EVERY CUSTOMER. I HAVE BEEN IN THE HVAC INDUSTRY FOR OVER 35 YEARS AND HAVE COMPLETED OVER 4000 INSTALLATIONS.THEY ALL PASSED ALL STATE AND LOCAL INSPECTIONS. DJ DISBROW PRESIDENT FCCS
Organic Gardening Forum
Kansas City,#3Consumer Suggestion
Thu, May 07, 2009
I think Home Depot really needs to stand behind its customer here. The customer purchased from Home Depot in good faith and used their sub contractor. If the sub contractor's work is bad, Home Depot needs to view this and if correct provide a different contractor to install it properly. Home Depot should understand that nobody wants to see shoddy contractor work repeated, or the customer to have to deal with these people 'again' (how do you think that'll make a customer feel, or a future customer feel?). Thanks for letting us know how the Home Depot Sub Contractor system can turn out. Thank you. Organic gardening forum My initial complaint: http://ripoffreport.com/reports/0/438/RipOff0438123.htm Does this Mackissic Mighty Mac chipper shredder company even understand home gardeners? http://ripoffreport.com/reports/0/438/RipOff0438123.htm#412885 Why is this report at Mackissic Mighty Mac chipper shredder company's door? http://ripoffreport.com/reports/0/438/RipOff0438123.htm#412886 When I brought the issue of the dealer totally ripping me off to Mackissic Mighty Mac chipper shredder company, they did nothing to resolve that total waste of my time and nothing to make up for the funds that were stolen from me by the Mackissic Mighty Mac chipper shredder company dealer. Mackissic Mighty Mac chipper shredder company associates / disassociates with it's engine maker as it needs. http://ripoffreport.com/reports/0/438/RipOff0438123.htm#412887 Can I trust a Mackissic Mighty Mac chipper shredder company approved dealer? http://ripoffreport.com/reports/0/438/RipOff0438123.htm#412891 The problem is with the Mackissic Mighty Mac chipper shredder company, which they say themselves is a small struggling sheet metal manufacturer. http://ripoffreport.com/reports/0/438/RipOff0438123.htm#412892 Why would I want to buy these Mackissic Mighty Mac chipper shredders with a new engine, when, based upon my experience, it could very well end up needing to be re-manufactured just to get it to run properly. http://ripoffreport.com/reports/0/438/RipOff0438123.htm#412897 The entire Mackissic Mighty Mac chipper shredder company and dealer system seem to want to scam the Mackissic Mighty Mac chipper shredder customer out of money. It seems to be the Mackissic Mighty Mac chipper shredder company priority. http://ripoffreport.com/reports/0/438/RipOff0438123.htm#412904 Chipper shredder reviews and chipper shredder comparisons http://ripoffreport.com/reports/0/438/RipOff0438123.htm#412906 Photos: Photo clearly showing Mackissic Mighty Mac chipper shredder has not been used: http://ripoffreport.com/images/reports/438123-1.jpg Photo showing Mackissic Mighty Mac chipper shredder hammers virtually new / unused. http://ripoffreport.com/images/reports/438123-2.jpg Photo clearly showing Mackissic Mighty Mac chipper shredder mothballed, clearly unused: http://ripoffreport.com/images/reports/438123-3.jpg This problem is not resolved until you see my posting declaring a satisfactory solution has been reached.