- Report: #1127819
Complaint Review: Home Service Guys - Indiana
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Author Not Confirmed
Why?
Home Service Guys
Indiana, USA
Phone:
888-544-1436
Web:
http://www.homeserviceguys.net/
Categories:
Business Rating:
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Home Service Guys Total SCAM - Do not use these folks Indiana
We bought a Groupon for $49 for the Home Service Guys cleaning Service. My fiance stayed home that day to meet with with them. To my surprise after they rescheduled once they actually did show up on time. It was acrew of one and required my fiance's help to move some of the heavy equipment, not very professional.
So, this is where it get's good. They asked for another $150 because we havw a second duct return, totally fair, I missed that one. We were MORE than happy to pay the $150. They used a Square card reader and swiped my fiance's cc for said amount, $150. Upon receivng our credit card bill they somehow charged us another $900 making it a $1050 charge!! To make it worse, they provided falsified documents saying this was the correct amount and turned that in to our credit card company. Completly fake documents!! We even have the roginal invoice on their letter head that the technician and my fiance signed with the agreemtn and charge of $150. We have a lot of options to go after these idiots but I wanted to personally warn people to to use them! I have NEVER made a consumer report of any sorts and will do everyhting in my ability to warn people and get to the bottom of this SCAM.
2 Updates & Rebuttals
Really?
#2Author of original report
Mon, July 27, 2015
We called "112" times (realy it was less than 10) times because you charged an extra $1000, would you not call someone out who carged you $1000 mroe than you signed for!? Also answering the phone as a legitimate business and respinding prompty to such a mistake would be greatly appreciated by anyone. You aren't a legit busines, it's a SCAM and had to have the News brought in to have something done about it.
Home Service Guys
Indiana,Wayword fella in Wisconsin
#3REBUTTAL Owner of company
Mon, July 27, 2015
We just came across this ridiculous compliant. When you call a company 112 times in a row, you'll get ignored.
We also find it interesting that you didn't report how quickly this accidental charge was reversed? It's cool though. The people who work hard, including the technician/sub contractor who cleaned your vents to spotless appreciates your slander. Have a blessed day, sir.
Best wishes,
Home Service Guys
