- Report: #225873
Complaint Review: Homeclick - Edison New Jersey
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Author Confirmed
Why?
Homeclick
Homeclick.com Edison, New Jersey, U.S.A.
Phone:
800-643-9990
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Homeclick.com Refused to cancel order, sent merchandise damaged, charged restocking fee Ripoff Edison New Jersey
I ordered almost $2k of merchandise for a remodel. The bathtub arrived damaged and parts broken. No response to any of my emails. I first completed the damaged form online, with no response. I have subsequently completed four more damage reports on this item with no response.
There were multiple items purchased in this order. The recessed medicine cabinets were backordered so I attempted to cancel those but was told the order had already been processed and it was too late to cancel. I did not receive these items until a month later so they easily could have been cancelled. I had to pay to ship them back and additionally a 25% restocking fee for items I attempted to cancel.
I will never order from this rip-off company again and I would advise everyone who reads this to never order from this company unless you want to be jerked around and receive no satisfaction from the company.
Cheryl
Carrollton, Texas
U.S.A.
There were multiple items purchased in this order. The recessed medicine cabinets were backordered so I attempted to cancel those but was told the order had already been processed and it was too late to cancel. I did not receive these items until a month later so they easily could have been cancelled. I had to pay to ship them back and additionally a 25% restocking fee for items I attempted to cancel.
I will never order from this rip-off company again and I would advise everyone who reads this to never order from this company unless you want to be jerked around and receive no satisfaction from the company.
Cheryl
Carrollton, Texas
U.S.A.
