Complaint Review: homeinfomax.com - Internet

I recently came to the same problem. I have found out that this company Homeinfomax.com is ran by 2 people a very simple LLC. On the interent they have the domain homeinfomax.com however, their LLC is registered being Himax, LLC out of Nevada. They are using a CA PO Box for an address (I assume to ide their true location) but they are operating out of Nevada. I'm working on  trying to get a refund as well.

If you try to call or email them explaining why you are unhappy with their service, they WILL immediately a) tell you to take hike b) show you the fine line c) threaten to litigate against you. 

Do yourself a favor, do you really want to deal with a company that threaten its own customers?  Search around, you will find they do this to those that are in dissent.  You're better off finding the exact same information for free in public records!

I just discovered that I can not file on him locally in small claims court. I must file in California where he does "Business." I reported him to all the consumer protection agencies I could thank of. The BBB, the FTC and even the IRS (I guess I am not the first to do this, which should help.) Traveling to California is not possible. Is there another way to make a small claim against someone in another state? It is not a matter of the money so much anymore, though I do need it. I am just afraid of what he may do now. He published my personal information here in his rebuttal. I did report this to the authorities. What else should I do?

So how are you backing up the guarantee?

If this sort of report against you never happened before why are there 4 other reports filled with the BBB. As to your attack on my personal character If 1 compliant about a bank these days makes me the sort of person you describe all I can say is that I am in good company. Using the private information I gave you when registering on your  site and making it public however is a criminal matter. Now as you wear so many hats I will address the "fraud division" side of your persona. One man ripping off people and pretending to be some big bad company is a joke. It does however frighten me that you have access to my bank account so I will have to file a report with the proper authorities. I was, and am angry when I left your site feeling used and having played the fool so I admit that the emails I sent were unprofessional. I did not and will not stop payment. That money would seem to be more important to you than to me. May God take care of you, I thank you will need it.

 When we received an e-mail stating that no complete History report was provided, even though it was a Labor Day holiday, we immediately started to investigate this matter. Before we got a chance to reply, we received a second e-mail from her; this time it was full of threats and intimidations. We replied to her in a most timely fashion by putting in plain words as to why certain real estate data could at times be limited. We informed her that in 8 years weve grown to become one of the largest on-line providers of property data and never have heard this sort of groundless discontent from anyone. Our extensive no-nonsense explanation was designed to remind to her that EVERYTHING regarding a possible imperfect data was disclosed to her before the enrollment. The e-mail was clear as to what we offer in her area and how inclusive the History report may or may not be. Furthermore, weve added 2 reports to her account ($14.99 value) free of charge as a noble gesture -- we re-explained that we dont have any control over real estate records, since this data isnt compiled or created by us.

Only after that we told her in the most polite way that her super-aggressive attitude and baseless demands won't frighten us, and we'll continue the enforcement our (posted and agreed) no-money-back- guarantee policy.

We thought this was the end of it, but she started to harass us by sending 3 additional e-mails full of new set of threats and coercions.  When we were informed about this latest ordeal, our internal fraud investigation had revealed that this woman had made similar primitive, yet harmful threats against at least 1 bank and quite possibly a few others as well. In our correspondence with her, we indeed informed her that if shell contact any third party by spreading detrimental and one-sided rumors, well do all that we can to expose her true wicked intentions of initiating a potential e-commerce fraud. This offensive position may or may not be a pattern with this client, but other businesses, especially financial service providers should be on a lookout for Ms. Virginia Vick of Texas as a person who agrees to terms of contract, uses the service and products, and at the end attempts through scheming fear tactics and arm-twisting on getting her money back.