- Report: #209800
Complaint Review: Homeq Servicing - North Carolina
-
Author Confirmed
Why?
Homeq Servicing
North Carolina, U.S.A.
Phone:
916-576-0528
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Homeq Servicing ripoff Same Ole Stuff jerks untouchable by the normal everyday living paycheck to paycheck kinda person North Carolina
well, turns out this place is a great way to vent on this company. funny, i was jus tlooking for the physical address to mail in my payment sinc ethey only list a po box that ups refuses to deliver to.
we refinanced our house this time last year after having this mortgage since 97 and it was the biggest mistake of our lives. our very first mortgage payment was told to be missing and since we were getting close to our grac eperiod ending they told us, and assured us, that we could give them a check by phone for our mortgage ($1100) and they would put a note in the system that if and when the mortgage check was found or turned up to disregard and destroy it. of course, they didn't so inside of one week's time, we had $2200 come out of our bank account. now, we are not in any way ric hpeople... we live practically paycheck to paycheck and this sunk our account into a negtive sum or $1000. now, my husband has direct deposit so while all of our other payments which are mostly automatic payments, about 4 checks a week alone in tool bills, and several other bills that checks were sent out on began to bounce. our credi tunion harges $20.00 for every one that bounces and my hubby's direct despoit (nothing we c0ould stop) was going directly into a hole thast not ony never filled up but kept getting deeper because now i was paying all of the bills with my checks instead of paying ur vehicle payments which of course got us in trouble with our credit and got us close to losing our cars and our boat.
these people, not only with a conversation taed, would not reverse that payment they took so we ended up being ahead on the mortgage but crying to the tune of almost $2000 in bounce check and automatic fees (most of which go through twice) and after two months and everyone threatening to shut off our lights, water, take our cars and totally turning our lives upside down, got a whopping check of $200 from these a$$holes.
Now, that was last year.... this year has been a nightmare. our mortgage ach did not go through stilo negative from what they had alraeay done to us almost 3 miinths later) so the yrefuse to take anything but moneygram or western union payments or i haver to mail in money orders.
I send in money orders twice a month to make our payments and the whole time they are alling me telling me they haven't received anything. once i end them ups tracking numbers they claim that no payments are poste until complete. and the late fees???? i'm carrying $176 in late fees from the whole fiasco from last year because i refuse to pay late fees on a check they lost, posted, and then screwed up my entire life over,
they call every single day, at home and work to ge ttheir stupid late fees...... i told the last woman who called in my nicet southern bell voice to politely F&^* off... think i'm wrong?
Nikki
tampa, Florida
U.S.A.
we refinanced our house this time last year after having this mortgage since 97 and it was the biggest mistake of our lives. our very first mortgage payment was told to be missing and since we were getting close to our grac eperiod ending they told us, and assured us, that we could give them a check by phone for our mortgage ($1100) and they would put a note in the system that if and when the mortgage check was found or turned up to disregard and destroy it. of course, they didn't so inside of one week's time, we had $2200 come out of our bank account. now, we are not in any way ric hpeople... we live practically paycheck to paycheck and this sunk our account into a negtive sum or $1000. now, my husband has direct deposit so while all of our other payments which are mostly automatic payments, about 4 checks a week alone in tool bills, and several other bills that checks were sent out on began to bounce. our credi tunion harges $20.00 for every one that bounces and my hubby's direct despoit (nothing we c0ould stop) was going directly into a hole thast not ony never filled up but kept getting deeper because now i was paying all of the bills with my checks instead of paying ur vehicle payments which of course got us in trouble with our credit and got us close to losing our cars and our boat.
these people, not only with a conversation taed, would not reverse that payment they took so we ended up being ahead on the mortgage but crying to the tune of almost $2000 in bounce check and automatic fees (most of which go through twice) and after two months and everyone threatening to shut off our lights, water, take our cars and totally turning our lives upside down, got a whopping check of $200 from these a$$holes.
Now, that was last year.... this year has been a nightmare. our mortgage ach did not go through stilo negative from what they had alraeay done to us almost 3 miinths later) so the yrefuse to take anything but moneygram or western union payments or i haver to mail in money orders.
I send in money orders twice a month to make our payments and the whole time they are alling me telling me they haven't received anything. once i end them ups tracking numbers they claim that no payments are poste until complete. and the late fees???? i'm carrying $176 in late fees from the whole fiasco from last year because i refuse to pay late fees on a check they lost, posted, and then screwed up my entire life over,
they call every single day, at home and work to ge ttheir stupid late fees...... i told the last woman who called in my nicet southern bell voice to politely F&^* off... think i'm wrong?
Nikki
tampa, Florida
U.S.A.
7 Updates & Rebuttals
J
Houston,Texas,
U.S.A.
For the Employees of HomEq - Barclay, Just my Opinion
#2Consumer Comment
Sun, February 18, 2007
I have read many of the postings left here by the employees of this company. Since you monitor this report and freely give information and advise, I have a few questions for you. 1. Do any of you now or have any of you ever had a loan held or serviced by HomEq, The Money Store or Barclay? 2. If not, why not? 3. As an employee of this company, Would you trust your home to be serviced by this company (your employer)? Everyone knows, As employees you have inside knowledge of their wrongdoings. Even so, You continue to freely give advise and make your most helpful comments! And as we all know this is soley due to your feelings of obligation to them as your employer. You continue to defend them, even though you have doubt yourself. You do this even though you have actual knowledge of the wrongful acts they are committing against the American home buyer. I have to say, It is admiral of you to show such dedication to them, however, I doubt they will feel so obligated to return the favor to you. I would really like to know how many of you (employees),if any, actually have a home loan which is either held or seviced by this company? And what if any is the status of any/and all of these loans? I truely believe that until you become a victim of your own employer, you are not really in any position to point fingers, judge, advise, or otherwise make comments to the postings placed here by the victims and until such time that you become a victim yourself, I think you should refrain from making any derogatory comments to any of the victims here. And that is actually what every person complaining here actually is. Otherwise, when you become a victim, please feel free to comment. I will await breathlessly for that day. I also can't wait to see what you have to say then!
D
Sacramento,California,
U.S.A.
good
#3UPDATE Employee
Fri, October 06, 2006
Well I am sure it was the best thing for both of us when you refinanced to another company. Hopefully you won't get behind...
Nikki
Tampa,Florida,
U.S.A.
found a way out!
#4Author of original report
Fri, October 06, 2006
D.. appreciate the input... I don't know if you know much about your company but as one of their customers I am speaking from experience and all my information is true, only facts. I did find a way out of the clutches of this mess and that was to refinance my home. I'm getting a lower interest rate, lower payments, and the most important thing of all? Getting you people off my back. The payoff will help our credit out tremendously with the damage you people did reporting late payments and destroying our bank account. To all the other people out there that are suffering the same outrageous headache... that is the only way out. DO IT NOW!
Nikki
Tampa,Florida,
U.S.A.
found a way out!
#5Author of original report
Fri, October 06, 2006
D.. appreciate the input... I don't know if you know much about your company but as one of their customers I am speaking from experience and all my information is true, only facts. I did find a way out of the clutches of this mess and that was to refinance my home. I'm getting a lower interest rate, lower payments, and the most important thing of all? Getting you people off my back. The payoff will help our credit out tremendously with the damage you people did reporting late payments and destroying our bank account. To all the other people out there that are suffering the same outrageous headache... that is the only way out. DO IT NOW!
D
Sacramento,California,
U.S.A.
get your facts straight...
#6UPDATE Employee
Fri, October 06, 2006
Actually those MERGERS AND AQUISITIONS with the above mentioned companies have nothing to do with bankruptcy protection. They want us because they know we are a good company with excellent ratings and we make a lot of money. So before you start start stating we have "bankruptcy protection" on all these stories you should get your facts straight. D - Sacramento, California U.S.A.
Angel
Minford,Ohio,
U.S.A.
FYI
#7Consumer Comment
Tue, October 03, 2006
Just to let you know, Homeq is currently under bankruptcy protection!! They themselves aren't able to fulfill their financial obligations! They have also done business ( the same typical "bad business" under the name The Money Store, Fairbanks Capital, and soon they will be calling themselves "Barclays"! THey tend to evolve like cockroaches! Hope this helps in your plight against these CROOKS. I have turned my issues over to my attorney. I looked until I found one VERY familiar with this company and its list of "other names" Good Luck!
Jennifer
Fayetteville,North Carolina,
U.S.A.
Good for you
#8Consumer Comment
Tue, September 19, 2006
I don't think that you're wrong at all. Obviously you're not the only one to go through this, but I'll keep you posted on how my lawsuit turns out with these suckers :)
