- Report: #363936
Complaint Review: Homeq - Sacramento California
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Author Confirmed
Why?
Homeq
4837 Watt Avenue, Sacramento, 91716 9230 California, U.S.A.
Phone:
877-8677378
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Homeq theifing company out for them self Sacramento California
last year i was off work due to breast cancer and tried reconstruction had lost of income from my two jobs ,the company use the payments to pay my late payment and fees not any for my escrow account which is attach to my mortage payments , not make any payments to the account which is now low last year i had the same problem which they said they would fix now this year have informed me they need to raise my mortage payments due to escrow being off i am sick to death of this theifting company only out for them self .
Carleen cave
kaukauna, Wisconsin
U.S.A.
Carleen cave
kaukauna, Wisconsin
U.S.A.
5 Updates & Rebuttals
Cindy
Boone,North Carolina,
U.S.A.
Re: Carleen
#2UPDATE EX-employee responds
Tue, October 21, 2008
Your payment that you send in goes to the payment that is the most past due. As far as your escrow problems they can not separate the two (i.e. just pay principle and interest and not escrow). Maybe you should learn a little more about your mortgage and how it works before you go bashing people.
Deweys
Exeter,Pennsylvania,
U.S.A.
response to your dilema
#3Consumer Comment
Mon, September 08, 2008
Unforturnately I have first hand experience in the past what homeq is capable of. But, what they did with your payments is not illegal. When you are behind on a mortgage any monies you pay go first to the interest and fees then the principle and lastly the escrow. Homeq did nothing wrong. I normally have nothing but bad things to say about them There is a woman in the payments dept there that is a total b***h. But last year we got behind and this time I must say they were wonderful. They worked with us and went beyond the call to help us get caught up I guess it depends on who you get. Hope all works out well for you.
Whut?
Sacramento,California,
U.S.A.
Carleen
#4Consumer Comment
Fri, August 22, 2008
Mortgage servicing companies do not buy your loan, they only service them for your lender because the lender does not want the responsibility of collecting your payments and making sure you follow the terms of your loan, your lender pays the mortgage servicing company to be the "bad guy" on their behalf, if you don't make payments they do not get the fee the lender owes them. My loan has gone to three mortgage servicing companies, after the second one I researched how and why this is done, mostly now days it is due to so many mortgage servicing companies closing. I also have escrow that went up, the company that gave me my home loan did not have the right amount to pay my taxes for a year they only had 1/2 of the amount so my escrow payments doubled, now every year I look on the internet to find out how much my taxes are so I can anticipate an escrow payment increase. I don't like it but it is easier for me to pay each month than to try to pay the taxes on my own!
Whut?
Sacramento,California,
U.S.A.
Escrow
#5Consumer Comment
Thu, August 21, 2008
If your taxes and homeowners insurance increase so do your escrow payments!
Carleen cave
kaukauna,Wisconsin,
U.S.A.
homeq
#6Author of original report
Wed, August 20, 2008
I had a good mortage compay but due to illness made a bad decision to refinance and this company later bought my loan which has brought me nothing hard ache and financial ruin for a single person trying to live the american dream work hard ,be honest,treat others as you wish them to treat you,not stab them in the back i thought that only happen to your enemies
