- Report: #31605
Complaint Review: HomeSide Lending - Jacksonville Florida
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HomeSide Lending
PO Box 4255 Jacksonville, 32231 Florida, U.S.A.
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HomeSide Lending is an evil ripoff fraud company Jacksonville Florida
Home Slide Jacksonville FL Division of Washington Mutual; ripoff Fees galore, evil dirt bags, false promises, dishonest dirty SOB dog liars deceptive company .....
What a scam this company is. I send in my mortgage with PLENTY of time to arrive and they send me a late notice with a nearly $50 late fee attached. Mail gets across Florida in about one to two days. You mean to tell me that they can't get it and post it in a TWO WEEK period? Secondly, I called asking about the appraisal from the purchase of the home. It was not included in my closing documents.
When talking with the customer service department they informed me that they would send one at NO CHARGE. Today I get a xerox copy of the appraisal in the mail with a bill for $10. Which part were they lying to me about. Maybe the copy is free but I gotta send them $10 for postage or something? I also haven't been able to get anyone on the phone in almost three weeks. I know they are busy but you think they could give the customer service department a little help every now and then. Jeez....
Chris
Ft Lauderdale, Florida
What a scam this company is. I send in my mortgage with PLENTY of time to arrive and they send me a late notice with a nearly $50 late fee attached. Mail gets across Florida in about one to two days. You mean to tell me that they can't get it and post it in a TWO WEEK period? Secondly, I called asking about the appraisal from the purchase of the home. It was not included in my closing documents.
When talking with the customer service department they informed me that they would send one at NO CHARGE. Today I get a xerox copy of the appraisal in the mail with a bill for $10. Which part were they lying to me about. Maybe the copy is free but I gotta send them $10 for postage or something? I also haven't been able to get anyone on the phone in almost three weeks. I know they are busy but you think they could give the customer service department a little help every now and then. Jeez....
Chris
Ft Lauderdale, Florida
1 Updates & Rebuttals
anne
san antonio,Texas,
company will probably waive the fee
#2Consumer Comment
Sat, October 05, 2002
If you have no late charges this year, your company will probably waive the fee for you. Also, you are entitled to a free copy of your appraisal. If it was faxed, they are entitled to the fee. Why not e-mail them instead of complaining? I e-mail my mortgage company and they are excellent about responding. Why not try it?
