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  • Report:  #1509846

Complaint Review: Homewood Suites denver colorado - Denver CO

Reported By:
Recent Guest - United States
Submitted:
Updated:

Homewood Suites denver colorado
550 15th St Denver, 80202 CO, United States
Phone:
303-534-7800
Web:
homewoodsuites.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 Homewood Suites, downtown Denver CO 80202:  The hotel rooms are grossly overcharged. The walls are tissue paper thin, neighbors are loud, dogs are barking, neighbors are smoking illegal drugs. 

   When contacting "outsourced" Guest Relations: (a) the response time is very slow (b) the help,  doesn't understand English and responds accordingly (c) After several emails Guest Relations still has NO IDEAL what the initial complaint was about.  SHAME ON HILTON.

 



1 Updates & Rebuttals

Robert

Irvine,
United States
Guess What....

#2Consumer Comment

Sat, July 10, 2021

The title of your report states they were "overselling" hotel rooms.  The body of your report doesn't mention a single thing about overselling and instead talks about things such as dogs and drugs.

After several emails Guest Relations still has NO IDEAL what the initial complaint was about. 

- Guess what..Neither do we.

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