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  • Report:  #664876

Complaint Review: Hong Kong Telecom / CTOPAY - Internet

Reported By:
Cheapscrips - West Vancouver, British Columbia, Canada
Submitted:
Updated:

Hong Kong Telecom / CTOPAY
Internet, Hong Kong
Phone:
Web:
www.ttopay.com, www.ctopay.com. www.allmypay.com
Tell us has your experience with this business or person been good? What's this?
These LYING, THIEVING SCUMBAGS charged us USD 4500 as a set-up fee for online pharmacy credit card processing. Then, once we started processing with them, they wanted AN ADDITIONAL USD 5500 in set-up fees! So... we refunded every single order we had processed with them and asked our customers to pay us directly.

F^@# CHEATYOURPAY.COM!

If the communist Chinese government feels like marching some "filthy capitalist pigs" in front of a firing squad, these s****.>


4 Updates & Rebuttals

Cheapscrips

West Vancouver,
British Columbia,
Canada
RETRACTION

#2Author of original report

Wed, July 13, 2011

In response to our original complaint, Hong Kong Telecom took the positive steps a responsible business should to resolve the issues we had with them.

We retract our original complaint against Hong Kong Telecom. Our previous comments about them should not be used by any customer or potential customer as a basis for evaluation of the company.


doreendu

United States of America
Are you serious

#3Consumer Comment

Fri, June 17, 2011

Can't believable. Is there some mistake between you and the payment company. We have cooperated with that company. It's good, and their service is better than other Chinese payment companies. If they are scammer, they wouldn't refund for you. Is it right?


jacqueaimer

France
About ctopay

#4Consumer Comment

Thu, June 09, 2011

Dear client

We are the online payment gateway allowing payments to be made by credit card through internet.

We are not the merchant but perform payment processing for the online merchant. We protect your payment safety, 24 hours a day, 7 days a week.

In your case , we recommend you send us an email and we will help you to contact the merchant and offer a satisfied solution?

EMAIL:[email protected]

 

Please let us know if we can assist you in any other way.

Sorry for your inconvenience.


Sincerely,

Customer Service Center


rsmegan

Shenzhen,
Other,
China
Hi,I'm sorry but I think whant you said is not true.

#5Consumer Comment

Mon, March 07, 2011

I'm one of Ctopay company's merchants.We have cooperated for a long time.There are never unhappy things that happened between us.I believe they must be very sorry for making this misunderstanding happen.

I believe this is just a MISUNDERSTANDING!I hope you have contacted with them,if so,I think everything will be OK SOON!

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