- Report: #332251
Complaint Review: Hoodia Gordonii Plus/HealthBuy - Burbank California
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Author Confirmed
Why?
Hoodia Gordonii Plus/HealthBuy
350 N. Glenoaks Blvd, Ste. 305 Burbank, 91502 California, U.S.A.
Phone:
800-756-3499
Web:
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Market Health AKA: Hoodia Gordonii Plus SCAM: Denied Refund for product shipped after I had cancelled auto-monthly shipment Burbank California
Their product is a SCAM. It does not work.
I originally signed up for tha auto-monthly order. Then promptly cancelled thru their website after taking the meds for over a week without any results whatsoever. I received and email from them saying the auto-monthly shipment was cancelled.
However, a month later I get a "payment successful" email from Paypal stating the payment for the monthly shipment to Market Health. I PROMPTLY emailed them and told them I had cancelled my order but was told because I had used paypal I must use the link they provided to cancel the auto-shipment thru Paypal. I do this immediately and email Market Health to inform them it has been cancelled to asked what I need to go to get my money refunded for the unwanted shipment.
I do not hear back from them for 3 days. And then it is to say the "the process for shipment is very streamlined and unfortunately your order has already shipped." which is absurd as I contacted the immediately after get the payment notice.
Their email further stated "Once you receive the shipment if you would like a refund request an RMA." I did this upon receiving the shipment.
I then get an email back saying RMA Request Denied. Order was auto-monthly shipment which are non-refundable per our policy. I sent them the past emails from their own web suppport stating that I could get the refund but they refuse to refund the money.
So I am stuck with a shipment of WORTHLESS product. Their product DOES NOT WORK. If you contact me I will send you-at my expense- a days worth of pills to see for yourself to prevent even more innocent people from being ripped off. Then you can see for yourself what a SCAM Hoodia Gordonii Plus really is!
Pamela
Prd409
San Antonio, Texas
U.S.A.
I originally signed up for tha auto-monthly order. Then promptly cancelled thru their website after taking the meds for over a week without any results whatsoever. I received and email from them saying the auto-monthly shipment was cancelled.
However, a month later I get a "payment successful" email from Paypal stating the payment for the monthly shipment to Market Health. I PROMPTLY emailed them and told them I had cancelled my order but was told because I had used paypal I must use the link they provided to cancel the auto-shipment thru Paypal. I do this immediately and email Market Health to inform them it has been cancelled to asked what I need to go to get my money refunded for the unwanted shipment.
I do not hear back from them for 3 days. And then it is to say the "the process for shipment is very streamlined and unfortunately your order has already shipped." which is absurd as I contacted the immediately after get the payment notice.
Their email further stated "Once you receive the shipment if you would like a refund request an RMA." I did this upon receiving the shipment.
I then get an email back saying RMA Request Denied. Order was auto-monthly shipment which are non-refundable per our policy. I sent them the past emails from their own web suppport stating that I could get the refund but they refuse to refund the money.
So I am stuck with a shipment of WORTHLESS product. Their product DOES NOT WORK. If you contact me I will send you-at my expense- a days worth of pills to see for yourself to prevent even more innocent people from being ripped off. Then you can see for yourself what a SCAM Hoodia Gordonii Plus really is!
Pamela
Prd409
San Antonio, Texas
U.S.A.
1 Updates & Rebuttals
Healthbuy
Burbank,California,
U.S.A.
Refund Policy
#2UPDATE Employee
Sat, April 11, 2009
Our refund policy is on every page of the website. (Not hidden). We have 24/7 online customer support for returns at http://support.healthbuy.com Thank you.
