- Report: #850337
Complaint Review: Hotwire.com - Internet
Reported By:
mysticleo -
fort myers, Florida, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Hotwire.com
Internet, United States of America
Phone:
1866-4689473
Web:
hotwire.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hotwire.com Hotwire.com Best Price---NOT GUARANTEED---Cheeper to book directly to Hotels Internet
I booked a room in a hotel in Miami through their web-site. The site said best price---hotel name is not revealed until you finalize and made your payments. I thought I got the best deal but when I went directly on the Hotel's web-site after I made my booking through Hotwire, I found out that the hotel was offering a better price for the same type of room and you may cancell with no charge 24 hrs before arrival date unlike Hotwire where you cannot get refunded for cancelling. I tried to call them on the customer service line but I was on hold with a music recording for more than an hour. I never got to speak to anyone to cancell my reservation and reason out why. This site has got to be the worst rip-off of all travel booking sites I've ever used. NEVER AGAIN!!!!
