- Report: #782820
Complaint Review: Hotwire.com - Internet
Reported By:
Jodi -
Aitkin, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hotwire.com
Internet, United States of America
Phone:
Web:
Hotwire.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hotwire.com would not allow canceling a hotel room 24 hours prior even though W could not make it to the hotel Internet
Concerning hotel emergency cancelations.
Hotwire would not allow us to cancel reservations even though we called 24 hours in advance and let them know that we could not make it to the hotel.
Hotwire would not allow us to cancel reservations even though we called 24 hours in advance and let them know that we could not make it to the hotel.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Details
#2Consumer Comment
Thu, September 29, 2011
What was the deadline to cancel your room with the hotel? Each hotel has it's own deadline. Depending on the Hotel they may require more than 24 hours notice.
What type of rate was it? If it is a pre-paid, those are generally cheaper than the regular rate. But as a result they are also non-refundable.
