I had just bought $90 dollars in point credits and started to play the game. It malfunctioned and took all my credits at one time without me even doing anything.
I explaned to their people what happend, they either did not care or did not do anything to correct the error so now I'm out the $90 bucks. I had been playing the game for around two months without any issues. Be forwarned if you do have a problem your out of luck.
It would seem that they House Of Fun would want good relations with it's players and when a complaint is made.