William S.
Lansing,#2Consumer Comment
Thu, April 22, 2004
Apprpximately 1 year ago, My wife and I refincanced to get a lower rate than with Household Beneficial. We use a loan brokerage firm in Lansing Michigan. The financing came from a loan firm in Calfornia, American ??. Less that one month later they had sold us back to Household Mortgage Services, before even one payment could be made. I was given no choice in the matter, nor was I informed until the transaction had taken place. Beneficial treated us like **##**. Now we are again stuck with a subsidiary of the same company. They are just as unprofessional with their customers as beneficial. I was notified by letter several months ago of a lawsuite pending by Calfornia's Attourney General. I have not heard back as of yet. We received a settlement from the Michigan Attourney General from a case against Beneficial. I GREATLY DETEST HOUSEHOLD MORTGAGE SERVICES AND WISH I COULD SOMEHOW SEE THEM BROUGHT DOWN AND EVEN FORCED TO CLOSE BUSINESS, TO INCLUDING PAYING OFF ILLEGALLY OBTAIN LOANS IN FULL AND IN WRITING. THEY ARE AN INSLUT TO AMERICAN BUSINESS.