- Report: #1316278
Complaint Review: Hoverboard360 - Internet
-
Author Not Confirmed
Why?
Hoverboard360
Internet, USA
Phone:
877-280-8401
Web:
Hoverboard360.com
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Hoverboard360 Imoto, Keenford Ltd Girls pink hoverboard for men's clothing????
I bought my daughter a hoverboard 7 months ago and it was just recalled. The company will not give me a cash refund or anything comparable. They will only offer men's clothing (that they at least quadrupled the price of), in replace of my 12 year old daughter's pink hoverboard.
1 Updates & Rebuttals
Hoverboard360 Customer
Seattle,Washington,
USA
Let's work together
#2Consumer Suggestion
Sun, July 24, 2016
I'm sorry for your experience. I'm also a frustrated customer--see my report also filed on this website.
Hoverboard360 (aka Keenford Limited and ImotoHK) is participating in a USCPSC recall for dangerous hoverboards. Nine other companies are also participating, and all 9 of these companies will either repair/replace your hoverboard or offer a full money refund of your purchase price.
However, Hoverboard360 offers only a store credit to purchase clothing. The company should be required to offer the same remedies as the other 9 companies, namely repair/replacement or a full money refund.
If you feel the same way, let's work together. Please reach out to pineflatroad-hoverboard360 at yahoo dot com.
