I was in their Insta Ink program which mailed me ink cartridges whenever they felt they wanted to and charged me for printing on my paper from my computer.
When I cancelled the service they disabled my ability to use the ink cartridge that I had purchased. Now I am held hostage by HP and my printer. I cannot print anything until I go to the store and pay more money to replace a perfectly good cartridge.
I have read other complaints on Rip Off Report and my complaint is exactly what others have reported.
I cannot believe that they continue to get away with this!!