- Report: #1337148
Complaint Review: HP - Nationwide
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Author Not Confirmed
Why?
HP
Nationwide, USA
Web:
hp.com
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HP Crap computers and crap CS India Nationwide
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Never ever buy an HP computer. I have had two. They all suck... First of all my first desktop , 2 months old, in 2006 crashed. Called HP and they told me I had to buy something to fix it...Yeah NO... Had to tell them if they sell something then they have to do something when it crashes... Got a free disk repair after a few choice words...From China....So lets fast forward 2014 , Santa brought me a new laptop!!! From 3 months in I had trouble. DVD/CD drive didn't work..(literally took 45 minutes), graphic card was crap...pixelating on everything, over heating, sound card messed up. So after 1 year and 8 months, (btw...I had to go through costco and square trade..both are not ok IMHO.) bounced back and forth...to and fro...Nothing was done. Finally , they took my old computer ...Hubby bought me a new laptop...Oct.22, 2016. It has been 3 weeks...blue screens from the start. Now orange screens..So called HP ...guy not very friendly...and he was not helpful. I asked him if he could do remote desktop..He said no I cannot. Yet 15 minutes in guess what ...He could do remote access... SO he installed these awsome things that I hate. He installed google chrome and some antispyware..HELLOO no did not sAY OK. so he said I have 714 viruses LMAO!!! I haven't done anything or downloaded but two programs, and I have Kaspersky...He said...We can help you resolve all your viruses ...I can put you over to our specialist...for a cost... WHAT>>>>>> HP WTG!!!
1 Updates & Rebuttals
update
#2Author of original report
Wed, November 09, 2016
Come to find out...HP was really helpful. The number that I had called ...goes to INDIA...it is not their call center. I am shocked that I fell for this. They even sent me a box to return my computer. Spoke with a REAL HP person tonight and not only was I told that I called the wrong number twice...but that he will fix the problem. SO...it is not HP...its the scammers. I hope they get theirs...
