- Report: #15312
Complaint Review: HRS USA ROOMS TO GO - CAROL STREAM Illinois
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Author Not Confirmed
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HRS USA ROOMS TO GO
DEPT 7680 CAROL STREAM, 60116 Illinois, U.S.A.
Phone:
8004205981
Web:
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HRS USA (ROOMS TO GO) "NO PAYMENTS TILL 2003" OR TILL WE DECIDE OTHERWISE
I MADE A PURCHASE FROM ROOMS TO GO IN 2000. WHEN IT WAS CLOSE TO THE TIME FOR THE PAYMENT TO BECOME DUE, I PAID $750 TO THE CREDIT COMPANY BECAUSE WE WANTED TO MAKE A NEW PURCHASE TAKING ADVANTAGE OF THE NO PAYMENTS TILL 2003 PROMOTION.
WE MADE THE PURCHASE AND ALL WAS WELL UNTIL A FINANCAL CHRISIS MADE US LATE ON THE REMAINING BALANCE DUE ON THE FIRST PURCHASE. WHEN I RECIEVED THE NEXT STATEMENT I NOTICED THEY STARTED BILLING ME FOR THE NEW PURCHASE THAT WAS MADE UNDER THE SPECIAL PROMOTION. I CALLED RIGHT AWAY & WAS PROMISED AS SOON AS THE ACCOUNT WAS MADE CURRENT THE PROMO. WOULD BE REINSTATED. WHEN I CALLED TO PAY BY PHONE, I WAS TOLD THEY WOULD NOT REINSTATE THE PROMOTION. I HAVE BEEN ARGUING BACK & FORTH WITH THEM NOW. I HAVE PUT MY DISPUTE IN WRITING AND TOLD THEM TO CONTACT MY BY LETTER. SINCE THEN THEY HAVE CASHED THE CHECK I SENT WITH THE LETTER & I HAVE REC. NUMEROUS HARRASING CALLS. I HAVE TOLD THEM I AM WAITING FOR A WRITTEN RESPONSE TO MY LETTER.
HELP!!!
Patricia
CAPE CORAL, FLORIDA
WE MADE THE PURCHASE AND ALL WAS WELL UNTIL A FINANCAL CHRISIS MADE US LATE ON THE REMAINING BALANCE DUE ON THE FIRST PURCHASE. WHEN I RECIEVED THE NEXT STATEMENT I NOTICED THEY STARTED BILLING ME FOR THE NEW PURCHASE THAT WAS MADE UNDER THE SPECIAL PROMOTION. I CALLED RIGHT AWAY & WAS PROMISED AS SOON AS THE ACCOUNT WAS MADE CURRENT THE PROMO. WOULD BE REINSTATED. WHEN I CALLED TO PAY BY PHONE, I WAS TOLD THEY WOULD NOT REINSTATE THE PROMOTION. I HAVE BEEN ARGUING BACK & FORTH WITH THEM NOW. I HAVE PUT MY DISPUTE IN WRITING AND TOLD THEM TO CONTACT MY BY LETTER. SINCE THEN THEY HAVE CASHED THE CHECK I SENT WITH THE LETTER & I HAVE REC. NUMEROUS HARRASING CALLS. I HAVE TOLD THEM I AM WAITING FOR A WRITTEN RESPONSE TO MY LETTER.
HELP!!!
Patricia
CAPE CORAL, FLORIDA
