Beneficial was bought out by HSBC several years ago and no notice to its mortgage holders but a week after it happened.
We paid our mortgage two months ahead last year and were told that next payment was due in June. When ready to pay them noticed payment increase and we have a fixed percentage rate. Conversation with the company they said we owed more in escgrow.
After research with town and mortgage company( several months) we were told that HSBC moved some payments to the end of our mortgage and that was why the amount went up 200 dollars more a month. I am not sure how this could possibly be legal without us recieving any information on the change. Let alone our approval.