- Report: #1325306
Complaint Review: Hudson's Bay Company - Nationwide
-
Author Not Confirmed
Why?
Hudson's Bay Company
Nationwide, USA
Web:
http://www.thebay.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hudson's Bay Company or HBC or The Bay They overcharged me online and refused to fix the problem. Had to call credit card company Nationwide
I ordered two Olympic items from this company through their website. The website overcharged my card when the items were clearly for sale and discounted.
I called their 1-800 line to have this corrected. They put me on hold for 30 minutes and then refused to fix the problem saying they can no longer see the sale prices. I told them they had overcharged me and this was a requirement that they resolve this.
They then, without letting me know, transferred me to another line that had nobody there and just a generic voice mail. I was then hung up on.
I have emailed them multiple times and had no reply.
Do not shop at HBC.
